This Privacy Policy explains how Obsidian Crest Group (“Company,” “we,” “us,” or “our”) collects, uses, and shares information when you visit obsidiancrestgroup.com (the “Website”) or communicate with us.
A) Information You Provide
We may collect information you submit through forms, applications, or email, such as:
• name
• email address
• phone number (if provided)
• LinkedIn profile URL
• business details (offer, pricing, goals)
• any other details you choose to share
B) Information Collected Automatically
When you use the Website, we may collect:
• IP address
• device and browser type
• pages viewed and time spent
• referral source (how you found us)
• cookies and similar tracking data
We use information to:
• respond to inquiries and provide support
• review applications and determine service fit
• deliver onboarding and client communication
• improve the Website and services
• send updates or marketing communications (you can opt out)
• prevent fraud and protect our business
• comply with legal obligations
We may share information with:
• service providers who help run our business (e.g., website hosting, analytics, email tools, scheduling tools, payment processors like Stripe)
• contractors or team members who assist in delivering services
• legal authorities if required by law or to protect rights and safety
We do not sell your personal information.
We may use cookies and analytics tools to understand Website usage and improve performance. You can adjust cookie settings in your browser. Some site features may not function properly without cookies.
Potential clients:
support@obsidiancrestgroup.com
Onboarding + active clients:
clients@obsidiancrestgroup.com
We aim to respond within 1 business day (Mon–Fri). Urgent issues may be prioritized within 4 business hours during business hours.
You may unsubscribe from marketing emails at any time by using the “unsubscribe” link or contacting us.
We retain information for as long as needed to provide services, maintain business records, and comply with legal obligations. We may delete data when it is no longer required.
We use reasonable administrative and technical measures to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
Depending on your location, you may have rights to request access, correction, or deletion of your personal information, or opt out of certain communications.
To request changes or deletion, email:
support@obsidiancrestgroup.com
The Website is not intended for individuals under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect data from children.
Our Website may link to third-party sites. We are not responsible for their content or privacy practices. Please review their policies directly.
We may update this policy from time to time. The updated version will be posted with a new effective date.
Privacy questions:
